All our products are carefully checked before ship out,but if buyer like to return,here is the info: 

1. Please do not use it or wash it if you do not like the wig. washed wigs or used wigs is not accepted return. 

2. Buyer need pay the shipping fee back and forth. It cost $25 for ship to USA,CA,AU (OTHER COUNTRIES PLEASE CONTACT US). So when refund, we will keep $25. 

3. Please email info@hhwig.com when return.